The Brisbane 2032 Olympic and Paralympic Games offer a chance to leave Queensland with lasting improvements in accessibility and inclusion. Building on the 2024 Game Changers report, this new report draws together research, lived experience, industry insights and case studies. It sets out the opportunities, challenges and actions needed to deliver a legacy of accessible, reliable and inclusive experiences for 2032 and beyond.
Developed by Queenslanders with Disability Network (QDN) and Urbis, the report undertakes an audit of public transport and hotels in Brisbane. It is grounded in lived-experience user journeys, with 22 QDN members completing almost 80 trips across three locations. Their experiences show what works, where barriers arise and what it takes to make an entire journey accessible.
Queensland is a welcoming state and has made meaningful progress on accessibility in transport and accommodation. As the Games approach, the report finds that Queensland is ready in parts and still needs to come together as a system. Accessible infrastructure and services exist, yet they are inconsistently connected, which limits reliable end-to-end journeys for all visitors.
Key findings
Accessible hotel rooms make up around 1-2% of room supply in key Games destinations, and can be hard to identify and book with confidence.
Public transport connects best to centrally located venues. Outer suburban venues (6 of 10 in Brisbane) have weaker connections and less accessibility information.
Accessibility data is fragmented and inconsistent, which makes it hard for visitors to plan and complete journeys with certainty.
Barriers persist around information, wayfinding, first and last-mile connections, staff capability and inclusive participation, including where physical infrastructure is in place.
You can read the report here.